Refund Policy

Our Refund Policy is designed to be fair and transparent. For HudHud MCP services:

• Pay-As-You-Go Model: Since our service charges are based on actual usage ($0.05 per MCP call), we do not provide refunds for API calls that have already been processed. You only pay for what you use.
• Incorrect Charges: If you believe you have been incorrectly charged or experience technical issues with our service, please contact us within 14 days of the charge.
• Service Interruptions: In cases where our service experiences significant downtime or technical issues that prevent proper functionality, we may offer credits for future use at our discretion.

To request a refund or report billing issues, please contact our support team at omar9a@proton.me with your account information and details about your concern. We aim to process all eligible requests within 5-7 business days.

For technical issues with the Documentation Management tool or other services, we prioritize resolving the problem before considering refunds or credits. Our support team will work with you to address any service difficulties.

This refund policy may be updated periodically. The current version was last updated on May 21, 2025.